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Q : How many years of warranty do you offer?
A :3 years.
Q : Technical training
A :Our company will train the users based on the manual, system use guide and maintenance guide. The training include system
Q : what’s the lifespan of your products?
A :35,000 hours.
Q : How to get the most out of your LED screen?
A : of recognition from the audience, we will help you determine the best approach for creating a new ad.
Q : What are the benefits of LEDs ?
A :1. Long life. 2. Energy efficient. 3. Design flexibility. 4. Vivid saturated colors. 5. Robust and vibration proof. 6. Instant light. 7. No mercury. 8. No UV. 9. Low voltage DC operated.

 		 

Factory Tel: 86-573-87830007
Foreign Sales: 86-573-87830007 -8002
Domestic Sales: 86-573-87830007 -8001
Customers Service: 86-573-87830007 -8003
Project Department: 86-573-87809072
Factory Fax: 86-573-87078640
Services

Technical training

Our company will train the users based on the manual, system use guide and maintenance guide. The training include system use, system maintenance and equipment protection.

 

Free services under warranty

1. Failures of module, power supply and fan in the display.

2. Control system failures (graphic card, sending card, receiving card)

3. Failures of connecting wires inside display cabinets supplied by Foxsun.

4. Failures of control software

 

 

Paid service under warranty

1. Failures not caused by Foxsun's construction(such as, structure decoration etc).

2. Failures caused by incorrect operation to screen.

3. Failures caused by natural disaster.

 

 

  

After-sales services modes

Phone service

Foxsun After-sales Services Department provides customers with 24 hours phone service. When you contact us, please let us know the following information:


1. Your name and phone number

2. Warranty Card number

3. Detailed fault information (if the fault could be presented by pictures, please take pictures and send them to us as possible as you can)


Our after-sales service engineers will offer technical support and guidance based on your description.

 

 

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